Terms and Conditions WEBSHOP
GENERAL TERMS AND CONDITIONS OF BUSINESS
For webshop orders
The following General Terms and Conditions of Business and Use apply exclusively to the business relationship between fleischleibchen.com, owned by artcore kettner and kornfeind OG, for the online shop business, and its customers. Any deviations must be confirmed in writing by fleischleibchen.com. Any conflicting provisions in the customer's terms and conditions are hereby rejected. The General Terms and Conditions are accessible at any time on the website www.fleischleibchen.com. By placing an order with fleischleibchen.com, these terms and conditions are automatically accepted.
The contracting party is the
artcore kettner and kornfeind og
Klederinger Straße 31
A - 2320 Clothing
Tax ID number: 028/5456
UID: ATU52396009
Company registration number: 210446f
CONTACT:
Email: shop@fleischleibchen.com
1. Order
1.1. The contract is only concluded upon delivery or written confirmation (by email, post, or fax) of the order by us. Prior to this, there is no entitlement to delivery of the ordered goods. Our offer is non-binding. We reserve the right to correct errors, to cancel orders due to availability, and to sell the goods to another customer before delivery.
1.2. The delivered goods remain our property until full payment has been received.
2nd payment
2.1. Prepayment: After we receive your order, you will receive an order confirmation by email with the full invoice amount and an order number. This confirmation will be sent by email. The invoice amount is payable either by bank transfer or credit card. By placing an order, the consumer makes a binding declaration of intent to purchase the ordered goods. The full invoice amount must be paid into the specified account within 30 days. (for prepayment)
2.2. Unless otherwise stated in the seller's product description, the prices quoted are total prices including statutory VAT. Any additional delivery and shipping costs will be specified separately in the respective product description.
2.3. The various payment options will be communicated to the customer in the seller's online shop.
2.4. For deliveries to countries outside the European Union, additional costs may be incurred in individual cases, which are beyond the seller's control and must be borne by the customer. These include, for example, costs for money transfers by credit institutions (e.g., transfer fees, exchange rate fees) or import duties and taxes (e.g., customs duties). Such costs may also be incurred with regard to money transfers even if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
3rd delivery
3.1. We manufacture each shirt entirely according to your wishes – therefore, payment is only accepted via prepayment (advance bank transfer to our specified account), credit card, or mobile payment. (see Terms and Conditions; Section II)
Once we receive your payment, your order will be processed and produced, which may take approximately 7-14 working days - depending on the availability of the desired textiles.
3.2. Shipping is exclusively via parcel service. Delivery time is up to 14 business days (production & shipping).
Unless otherwise agreed, goods are delivered by the shipping provider DPD to the delivery address specified by the customer. The delivery address provided in the seller's order processing system is decisive for the transaction. The seller is not liable for delivery delays caused by the shipping provider.
4. Transport damage
It is essential to ensure that you receive an undamaged package. If necessary, open it in the presence of the delivery person. Do not accept any torn or obviously opened package, as this implicitly confirms to the delivery person that you have received the delivery in perfect condition (if in doubt, note the name of the delivery person).
5. Right of withdrawal
PLEASE NOTE: The right of withdrawal described below does not apply to the delivery of goods that have been manufactured according to your specifications (§ 312d para. 4 BGB).
This applies especially to goods produced according to individual customer requirements (e.g. ERZBERGRODEO RIDER SHIRT).
5.1. Returns: Generally, there is no right to return correctly delivered goods. Exception: if a different size is desired. The return of unused, undamaged, and odorless goods must be announced in writing with a precise description of the goods (item, quantity, and color), the order number, and the reason for the return. If we accept the return in writing, the goods can be sent back to us. Packages sent freight collect will not be accepted without prior agreement. All costs resulting from failure to comply with this procedure will be borne by the buyer.
Since each T-shirt is made to order (“On Demand principle”) (and therefore no pre-produced stock items are shipped), we further reserve the right to charge a cancellation fee / compensation for expenses of 15% of the value of the goods.
5.2. Consequences of revocation
In the event of a valid cancellation, both parties must return any goods or services received and surrender any benefits derived from them (e.g., interest). If you are unable to return the received goods or services in whole or in part, or only in a deteriorated condition, you may be required to compensate us for the loss in value. This does not apply to the return of goods if the deterioration is solely due to their inspection – as would have been possible for you in a retail store. Furthermore, you can avoid the obligation to compensate for the loss in value by not using the goods as if they were your own property and by refraining from anything that impairs their value. The goods must be returned. You are responsible for the return shipping costs if the delivered goods match the order.
You must fulfill your obligations to refund payments within 30 days of sending your cancellation notice.
5.3. Exchange and Return Policy. You are entitled to return the delivered goods within two weeks of receipt at your own risk and expense to the address provided. Shipping and packaging costs of €5 must be included with the return. Excluded from returns are goods that are manufactured according to customer specifications or are clearly tailored to personal needs, or that are unsuitable for return due to their nature.
6. Defects
6.1. You will lose all warranty claims for obvious defects if you do not notify us of these in writing within 14 calendar days of receiving the goods. The date of dispatch on the last day of the period (postmark) is sufficient to meet the deadline.
6.2. No liability is assumed for errors in the online shop. Any minor color variations that may occur between images and the delivered goods are due to technical reasons and do not constitute a defect.
6.3. No liability is accepted for damage resulting from a failure to follow the care instructions. Textiles must be washed before wearing to remove any production residues. T-shirts should only be washed at 30 degrees Celsius and inside out. All textiles must not be tumble dried. Care instructions that differ from the above text (e.g., a possible higher washing temperature) will be included with the shipment.
7. Data protection
For a detailed explanation, see also the menu item "Privacy Policy".
All data necessary for processing your order will be stored in our computer system and will not be shared with third parties. By placing an order, you agree to our general terms and conditions of sale and delivery. Should any of the above provisions be or become invalid, the validity of the remaining provisions shall not be affected.
The invalid provision shall be replaced by a valid provision that most closely approximates the meaning and economic purpose of the invalid provision. With the publication of these terms and conditions of business and delivery, all previous terms and conditions of business and delivery become invalid.
Disclaimer
Despite careful review of the content, we assume no liability for the content of external links. The operators of the linked websites are solely responsible for their content.
Copyright
The website design, all text and graphics, and any selection or layout thereof are legally protected, Copyright 2009 fleischleibchen.com artcore OG. All rights reserved. Copying or reproduction (including printing) of the entire website or parts thereof is permitted only after consultation or for the purpose of placing an order with fleischleibchen.com.
8. Retention of title
8.1. All deliveries are subject to retention of title. Ownership only passes to you, the customer, once you have settled all your obligations arising from all our deliveries of goods. In the case of an open account, the retained title serves as security for our outstanding balance.
8.2. You are entitled to resell the delivered goods in the ordinary course of business. Pledging or assigning them as security is prohibited. You must notify us immediately of any seizure or other impairment of our rights by third parties. You hereby assign to us, as security, all claims arising from the resale or any other legal basis (insurance, tort) relating to the goods subject to retention of title. The contractor revocably authorizes the client to collect the claims assigned to the contractor on the contractor's behalf and in the client's own name. This authorization to collect may only be revoked if the client fails to meet its payment obligations.
8.3. We are only obligated to store orders free of charge for 3 months after completion. After this period or upon written notification of a collection date by us, the risk of deterioration or loss of the order passes to the customer. We are entitled to ship webshop orders to the customer at the customer's expense and risk or to charge a reasonable storage fee for further storage.
For orders that have not been picked up more than 6 months after completion, all warranty claims and claims for damages are void.
9. Promotional vouchers
9.1. Vouchers issued free of charge by the seller as part of promotional campaigns with a specific validity period and which cannot be purchased by the customer (hereinafter referred to as "promotional vouchers") can only be redeemed in the seller's online shop and only within the specified period.
9.2. Promotional vouchers can only be redeemed by consumers.
9.3. Individual products may be excluded from the voucher promotion, provided that a corresponding restriction is stated in the content of the promotional voucher.
9.4. Promotional vouchers can only be redeemed before completing the order process. Subsequent crediting is not possible.
9.5. Multiple promotional vouchers can be redeemed in one order.
9.6. The value of the goods must be at least equal to the value of the promotional voucher. Any remaining balance will not be refunded by the seller.
9.7. If the value of the promotional voucher is insufficient to cover the order, one of the other payment methods offered by the seller can be chosen to pay the difference.
9.8. The balance of a promotional voucher will neither be paid out in cash nor accrue interest.
9.9. The promotional voucher will not be refunded if the customer returns the goods paid for in whole or in part with the promotional voucher within the scope of their statutory right of withdrawal.
10. JURISDICTION
All disputes that may arise from this legal relationship shall be governed by Austrian law. The place of jurisdiction is Vienna.
